A creative brand & digital agency in Brighton

The whole is greater than the sum of its parts

Together, we are Flawless

More than design. Much more.

We help you to create value for your products, services and experiences. We discover your ‘why’ and help you find a lasting impact worth making. We mix creative thinking with brand, visual identity, strategy and digital to connect you with your audience both commercially and emotionally.

On top of our creative experience, we build fully self-hosted and managed server environments with fully secure data management. We’re here for you from your first logo to your latest global contract.

Our work

Rayner

Rayner is a global provider of cataract surgery solutions. We’ve partnered with them for 10+ years working on an enormous array of website and app developments (including multi language support), brands creation, marketing collateral, exhibition design, and both promotional and operational assets design.

Aletheia

We have a strong relationship with Aletheia, a specialist real estate management consultancy. We partner with them for website development and management, brand creation and design requirements. A recent project was working on a full rebrand and regeneration project for Hornsea Village shopping outlet village.

shizl

shizl is an innovative easy-to-create legal documents creation platform. We worked with them from conception to name, brand, develop and launch their offering. The website was a highly technical in-house build, and we continue to work on its development, plus their marketing strategy and assets.   

Ansvar Insurance

Our brief was to revitalise the Ansvar Insurance brand across all online and offline touch points, and develop a marketing and sales strategy. We created not only a new public perception and visual identity but also internal alignment helping to unite the team with a cohesive brand vision.

Montezuma

Montezuma briefed us to create a marketing campaign to promote their chocolate for both occasions and all year round purchase. We produced a series of attention grabbing animations, social media graphics and in-store point of sale materials. 

Our expertise


Brand & strategy

Understanding and defining your brand is crucial, whether you are launching a new venture, or refreshing an existing one. Our discovery workshops enable us to define your ‘who, what, why and how’. This first stage helps steer both the creative direction, and build the strategy required to fulfil your business goals.

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Discover your ‘why?’

You know your ‘what’. What you do or sell, and who to. We help define the ‘why’.  But why should consumers buy what you’re selling or listen to what you’re saying?

Develop the ‘how’

Based on our research and analysis we create a plan of what you need to emotionally connect your customers (and team) with your brand’s purpose, proposition and personality.

Realise your vision

By defining your essential purpose, we can build a brand, and assets, that both look good and deliver positive results for your business strategy.

To find out how we could make a difference to your business, let’s talk.


Design & content

Effective design brings ideas to life, communicates values, simplifies complex ideas and sells your proposition. Our open-minded design approach is always results focused and tailored to your brand. Video, photography, illustration, animation, and copywriting help build content worth engaging with.

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Digital & development

We’re an innovation-driven technical agency. We specialise in developing bespoke digital solutions; from dynamic websites, ecommerce and portals to custom apps, SDKs, bespoke CMS and plugins. We are focused on UX/UI design, SEO research, and competitor analysis to deliver outstanding digital experiences to grow your business. All are strategically aligned with your business goals and backed by insight, research, data, and built to scale with your business.

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Servers & infrastructure

We design and build fully self-hosted and managed server environments for full secure data management. We offer dedicated and shared infrastructure options suitable for SME businesses up to large PLC’s. An infrastructure designed and managed to scale to the requirements of your business growth. We design infrastructures to support your businesses strategy by providing a digital audit and continuity planning (BCP).

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How we work

From ambitious start-ups to global brands, our clients understand the power of collaboration, and we build trust-based, positive relationships with you. Creative and technical skills come as standard, as does an understanding of business drivers and commercial realities.

We are experienced in working across a broad range of sectors, including both B2B and B2C, financial, retail, medical, leisure, the arts, and charity.

What our clients say

Rayner Group

We see Flawless as an extension of our global and country-level marketing teams for digital, creative design, print, branding, packaging and exhibitions. Their size means that they are responsive, agile and flexible, confidently tackling any project we throw at them with enthusiasm. It’s safe to say that we’d be lost without them.

Tim Brown
Marketing Director – Europe

shizl

Flawless truly understand the power of brand and the depth of discovery required to truly define ‘our why’ and deliver what we needed. Their expertise in extrapolating the identity into a story and wider brand strategy is exceptional. They enabled us to launch a business in an established market, against strong competition, with a truly unique, differentiated proposition.

Mark Edgeworth
CEO, shizl

Chubb Fire & Security Group

We gave Flawless a mammoth task of delivering a worldwide project, no least of which included creating over 30 websites. They delivered on time, and their work ethic and adaptability are unmatched. We are excited to continue our journey with them as they help Chubb shape our digital future.

Christine Tama
Global Head of External and Digital Communications

Flawless Groupshot MOB_9613

About us

Our name makes a bold statement. We’re a diverse bunch here, and everyone brings their strengths (and flaws). But collectively our experience, skills, passion and dedication create something beautiful. We understand that the whole is greater than the sum of its parts. Together, we are Flawless.

 

Our highly motivated team comprises experienced design (on/offline), digital and development teams, alongside brand strategy, SEO, DevOps, photography and animation experts.